Privacy Policy
Last updated: July 15, 2026
This Privacy Notice for PDFComet (operated by an individual based in the country of Georgia; "we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://pdfcomet.com/or use any related feature or content we offer.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at[email protected].
Summary of key points
This summary provides key points from our Privacy Notice. You can find more detail in the full sections below.
- What personal information do we process? When you visit or use our Services, we may process a limited amount of technical information (such as your IP address). We do not require an account, signup, or email.
- Do we process sensitive personal information? No. We do not process sensitive personal information.
- Do we collect information from third parties? No. We do not collect information from third parties.
- How do we process your information? To provide and secure our Services, prevent abuse, and comply with law. We process your information only when we have a valid legal reason to do so.
- How do we keep your files? Uploaded files and the PDFs we create are processed in the United States and automatically deleted within about 20 minutes. We never read, store, or share them.
- What are your rights? Depending on where you live, applicable privacy law may give you rights over your personal information.
- How do you exercise your rights? The easiest way is to contact us at pdfcomet.com/contact.
Table of contents
- What information do we collect?
- How do we process your information?
- What legal bases do we rely on?
- When and with whom do we share your information?
- What is our stance on third-party websites?
- Do we use cookies and tracking technologies?
- Is your information transferred internationally?
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect information from minors?
- What are your privacy rights?
- Controls for Do-Not-Track features
- Do United States residents have specific privacy rights?
- How we handle your files
- Do we make updates to this notice?
- How can you contact us about this notice?
- How can you review, update, or delete your data?
1. What information do we collect?
Personal information you disclose to us
In Short: We collect little to no personal information that you provide directly, because we require no account.
PDFComet requires no signup, account, or email. The main thing you provide is the file you choose to convert — which we process transiently and delete (see "How we handle your files"). If you email us, we process the email address and message you send so we can reply.
Sensitive Information. We do not process sensitive information.
Information automatically collected
In Short: Some information — such as your IP address and browser/device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit or use the Services. This information does not reveal your specific identity (like your name) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, referring URLs, country, coarse (IP-based) location, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services and for internal analytics and reporting.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more in our Cookie Notice: https://pdfcomet.com/cookies.
The information we collect includes:
- Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically record in log files — such as your IP address, browser type and settings, and information about your activity in the Services (date/time stamps, pages and features used) and error reports.
- Device Data. Information about the device you use to access the Services, such as your IP address, browser type, operating system, and device/hardware information.
- Location Data. Coarse, IP-based location (for example, your country) — not precise GPS location. It is used for security and, where applicable, to serve relevant advertising.
2. How do we process your information?
In Short: We process your information to provide and secure our Services, prevent abuse, and comply with law.
- To deliver and facilitate delivery of services. To provide you with the requested conversion.
- To respond to inquiries and offer support. To respond to your questions and resolve any issues.
- To protect our Services. To keep our Services safe and secure, including abuse and fraud prevention.
- To identify usage trends. To understand how our Services are used so we can improve them.
- To save or protect a vital interest. Where necessary to prevent harm.
3. What legal bases do we rely on?
In Short: We only process your personal information when we have a valid legal reason to do so.
If you are located in the EU or UK, the GDPR and UK GDPR require us to explain the legal bases we rely on. We may rely on:
- Consent. Where you have given us permission for a specific purpose (for example, advertising cookies). You can withdraw your consent at any time.
- Performance of a Contract. Where necessary to provide the Services you request.
- Legitimate Interests. Where reasonably necessary to (i) analyze how our Services are used so we can improve them, and (ii) diagnose problems and prevent fraudulent or abusive activity — balanced against your rights.
- Legal Obligations. Where necessary to comply with law, cooperate with authorities, or defend our legal rights.
- Vital Interests. Where necessary to protect someone's vital interests.
If you are located in Canada, we may process your information where you have given express or implied consent, or where permitted by law without consent (for example, for fraud detection and prevention, or where required to comply with a subpoena, warrant, or court order).
4. When and with whom do we share your information?
In Short: We may share information with the specific third parties listed below.
We may share your data with third-party vendors and service providers who perform services for us or on our behalf and require access to do that work. We have contracts in place designed to safeguard your personal information — they may not use it except to perform services for us. The third parties we may share personal information with are:
- Advertising (Google AdSense) — third-party advertising (when enabled; see the Cookies section).
- Cloud computing (Amazon Web Services) — file conversion and hosting.
- Infrastructure (Cloudflare) — DNS/CDN, edge routing, rate-limiting, and bot protection.
We may also share your information in connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or a portion of our business (a "Business Transfer").
5. What is our stance on third-party websites?
In Short: We are not responsible for the safety of information you share with third parties we may link to or who advertise on our Services.
The Services may link to third-party websites or contain advertisements from third parties that are not affiliated with us. We do not guarantee, and are not responsible for, the content or the privacy and security practices of such third parties. Any data you provide to them is not covered by this Privacy Notice. You should review their policies and contact them directly with questions.
6. Do we use cookies and other tracking technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some help us maintain security, prevent crashes, fix bugs, and support basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for advertising — including to manage and display advertisements and to tailor them to your interests, which may appear on our Services or elsewhere.
To the extent these technologies are deemed a "sale"/"sharing" (which includes targeted advertising, as defined under applicable US state laws), you can opt out as described below under "Do United States residents have specific privacy rights?"
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://pdfcomet.com/cookies.
7. Is your information transferred internationally?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. Your information may be transferred to, stored by, and processed by us and by the third parties with whom we share it (see "When and with whom do we share your information?"), including in the United States.
If you are a resident in the European Economic Area (EEA), United Kingdom (UK), Switzerland, or Georgia, these countries may not have data protection laws as comprehensive as those in your country. We take measures to protect your personal information in accordance with this Privacy Notice and applicable law.
European Commission's Standard Contractual Clauses. We rely on appropriate safeguards, including the European Commission's Standard Contractual Clauses (and our providers' EU-US Data Privacy Framework certifications), for transfers of personal information between us and our third-party providers. These require recipients to protect personal information originating from the EEA or UK in accordance with European data protection law. Further details can be provided on request. Because files are deleted within about 20 minutes and never logged, the data exposed to any transfer is minimal.
8. How long do we keep your information?
In Short: We keep your information only as long as necessary — for most data, that is minutes.
- Your uploaded files and the converted PDFs are automatically deleted within about 20 minutes (with a 24-hour backstop), and we keep no copies.
- Technical and security data (such as an IP address in server logs) is retained only for a short period — up to 30 days — and then deleted.
- Aggregate conversion counts contain no personal information and may be kept on an ongoing basis.
When we no longer have an ongoing legitimate business need to process your personal information, we will delete or anonymize it, or, if that is not possible, securely store it and isolate it from any further processing until deletion is possible.
9. How do we keep your information safe?
In Short: We aim to protect your personal information through organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process — including encryption in transit and at rest, least-privilege access, and strict, short-lived access to conversion files. However, no electronic transmission or storage can be guaranteed 100% secure, so we cannot promise that unauthorized third parties will never defeat our security. Transmission of personal information to and from our Services is at your own risk; you should only access the Services within a secure environment.
10. Do we collect information from minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age specified by law in your jurisdiction.
We do not knowingly collect, solicit data from, or market to children under 18 years of age (or the equivalent age specified by law in your jurisdiction), nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18, or that you are the parent or guardian of such a minor and consent to their use of the Services. If we learn that personal information from users under 18 has been collected, we will take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children, please contact us at [email protected].
11. What are your privacy rights?
In Short: Depending on your location, you may have rights that allow greater access to and control over your personal information.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access to and a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict processing, (iv) where applicable, to data portability, and (v) not to be subject to automated decision-making. In certain circumstances you may also have the right to object to processing. To make a request, contact us using the details in "How can you contact us about this notice?"
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you may complain to yourMember State data protection authorityor the UK data protection authority. If you are in Switzerland, you may contact theFederal Data Protection and Information Commissioner. If you are in Georgia, you may contact the Personal Data Protection Service (the regulator under Georgia's Law on Personal Data Protection).
Withdrawing your consent. If we are relying on your consent, you have the right to withdraw it at any time by contacting us. This will not affect the lawfulness of processing before its withdrawal.
Cookies and similar technologies. Most browsers accept cookies by default; you can usually set your browser to remove or reject cookies. You may alsoopt out of interest-based advertising. For more, see our Cookie Notice: https://pdfcomet.com/cookies.
If you have questions about your privacy rights, email us at [email protected].
12. Controls for Do-Not-Track features
Most browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. No uniform technology standard for recognizing and implementing DNT signals has been finalized, so we do not currently respond to DNT browser signals. If a standard is adopted that we must follow, we will inform you in a revised version of this Privacy Notice. California law requires us to disclose that, because there is currently no industry or legal standard for DNT, we do not respond to such signals at this time.
13. Do United States residents have specific privacy rights?
In Short: If you are a resident of certain US states, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing.
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific rights described below.
Categories of personal information we collect
The table below shows the categories of personal information we have collected in the past twelve (12) months.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | IP address, online identifier, and (if you email us) email address | YES |
| B. California Customer Records personal information | Name, contact, financial information | NO |
| C. Protected classification characteristics | Gender, age, race, and other demographic data | NO |
| D. Commercial information | Transaction and purchase history | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other network activity | Usage/activity data and interactions with our Services and advertisements | YES |
| G. Geolocation data | Coarse, IP-based location | YES |
| H. Audio, electronic, or sensory information | Audio, video, or call recordings | NO |
| I. Professional or employment information | Job title, work history | NO |
| J. Education information | Student records | NO |
| K. Inferences | Profiles reflecting preferences or characteristics | NO |
| L. Sensitive personal information | — | NO |
We will retain the collected personal information as needed to provide the Services, and specifically: Category A — up to 30 days; Category F — up to 30 days; Category G — up to 30 days.
How we use and share personal information
When advertising is enabled, we collect and share personal information through targeting/marketing cookies and beacons/pixels/tags. We disclose personal information to our service providers pursuant to written contracts. We have not sold or shared personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months: Category A (Identifiers), Category F (Internet activity), and Category G (Geolocation data). The categories of third parties are listed under "When and with whom do we share your information?"
Your rights
You have rights under certain US state data protection laws. These are not absolute and may be limited by law. They include:
- Right to know whether we are processing your personal data
- Right to access, correct, delete, or obtain a copy of your personal data
- Right to non-discrimination for exercising your rights
- Right to opt out of processing for targeted advertising, the sale of personal data, or profiling with legal or similarly significant effects
- Depending on your state, rights to obtain lists of the categories or specific third parties to which we have disclosed personal data, and to limit the use of sensitive personal data
How to exercise your rights
To exercise these rights, contact us at pdfcomet.com/contactor by emailing [email protected]. You may designate an authorized agent to make a request on your behalf, subject to proof of authorization.
Request verification. We may need to verify your identity before processing a request, using information you provide only for that purpose.
Appeals. If we decline to act on your request, you may appeal by emailing[email protected]. If your appeal is denied, you may submit a complaint to your state attorney general.
California "Shine the Light" law. California residents may request, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for their direct marketing purposes. To make such a request, contact us using the details below.
14. How we handle your files
Your files are the core of this service, and we keep them for as little time as possible. Files you upload and the PDFs we create are processed in the United States and automatically deleted within about 20 minutes, with a daily backstop ensuring nothing persists beyond 24 hours. We never open, read, inspect, store long-term, share, or use your files or their contents to train anything, and we keep no copies. We do not log the contents or filenames of what you convert — our records keep only the conversion type, result, and timing, used solely for aggregate counts. No account, signup, or email is required to use the service.
15. Do we make updates to this notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date. If we make material changes, we may notify you by prominently posting a notice. We encourage you to review this Privacy Notice frequently.
16. How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at[email protected]. PDFComet is operated by an individual based in Georgia; a postal address for privacy correspondence is available on request.
17. How can you review, update, or delete your data?
Depending on the applicable laws of your country or state, you may have the right to request access to the personal information we collect, details about how we process it, correct inaccuracies, or delete it. You may also have the right to withdraw your consent. To make such a request, please visit pdfcomet.com/contact.
This Privacy Policy was created with the help of Termly's Privacy Policy Generator.